FAQ
FAQ
Shipping Time
Our orders typically arrive within in 4-7 business days. However, during peak periods like holidays, delivery may take a bit longer. Rest assured, we'll keep you updated with all the tracking details via email. Please note, we are no longer responsible for the package once it is marked as delivered. If you have any questions on your order or shipping, please email info@shopwildestdreamsco.com.
Returns and Refunds Policy
We want you to be delighted with your purchase! If your order isn’t exactly what you expected in terms of size, color, or other preferences, just let us know at info@shopwildestdreamsco.com within 7 days of receiving your order. We’ll gladly provide you with store credit and assist you in processing the return. While we kindly ask that you cover the return shipping costs, we’ll be here to guide you every step of the way. If there’s a misprint or defect, we’ll handle the return process and cover the shipping costs for you.
International Shipping
Yes, we offer international shipping to Canada, the EU and UK! All EU/UK orders ship from Germany and all North American orders ship from the US.
For international orders outside these zones, simply reach out to us at info@shopwildestdreamsco.com, and we'll make it happen!
Bandana Sizes
Choosing the right bandana size is simple! Our 20” x 10” size is ideal for dogs under 40 lbs, while the 27” x 13” size is perfect for those over 40 lbs. These sizes are based on neck circumference.
Not sure which size to pick? Measure your pup's neck or simply send us a picture at info@shopwildestdreamsco.com – we’re happy to help you find the perfect fit. Plus, all our bandanas feature an adjustable tie closure, making it easy to ensure a comfortable fit. Have any fit concerns? We’re just an email away!
Need Assistance?
Have questions or need help with your order before making a purchase? Please don't hesitate to email us at info@shopwildestdreamsco.com or drop us a chat. We're here to ensure your shopping experience is as smooth and enjoyable as possible!